Leading Used Furniture Platform Trove Market Launches Facebook Bot
San Francisco, CA – Trove Market, the leading mobile-first platform for buying and selling used furniture and other home goods locally, has launched chatbots for several social platforms including Facebook, Telegram, Kik and Skype.
Trove has developed technology that helps customers find products and also browse recent listings and activity in the nearby area. The bot will allow users to interact directly with Trove Market via chat, in each respective chat app, so users can quickly find what they’re looking for without leaving the chat. As desired, users may seamlessly launch into the Trove App to communicate directly with sellers and make offers on items found.
Trove’s bots can be found in the Bot Stores for Kik (@trovemarket), Telegram (@trovebot), and Skype (@Trove Market), and via Trove’s Facebook Page (or via a message to @Trove Market).
“Our chat bots give shoppers an amazing opportunity to quickly search for items that are being sold nearby, or in the location of the person they are talking to, without ever leaving the app,” says Trove Market CEO Xing Wang.
The automated bot helps both buyers and sellers peruse Trove Market to find amazing items nearby – also helping individuals sell items faster – as part of a global trend that is moving towards conversational commerce, a new phenomenon that sees people using messaging apps to interact with service providers. One example is Uber’s integration with Facebook Messenger, which allows individuals to hail rides and provide arrival updates from within their chat window.
According to a report from Business Insider, approximately three billion people worldwide communicate via messaging platforms, chiefly using Whatsapp, Facebook Messenger, QQ Mobile, and WeChat. This number has surpassed the total population of people who use social networking sites. Popular messaging apps in Asia, WeChat, KaKaoTalk and LINE have already found ways of monetizing their chat platforms through conversational commerce.
“We are super excited that key major chat platforms are opening up their APIs,” Wang continues. “People are used to interacting via Chats. As we see it, webpages came first, then there were apps, and now it is the time for bots.”
Trove Tech, Inc. is a social, mobile, local marketplace company located in San Francisco, CA, founded by Xing Wang, and Mason Richman, and Derric Gilling. Trove uses mobile, location-aware, and electronic payment technologies to make buying and selling locally safer and easier via the Trove Market platform (Apple / Android / Web / tvOS). In addition to enabling commerce between individuals, Trove partners with brick and mortar boutique stores and interior design showrooms to give their products greater visibility and drive local foot traffic to their shops, bridging the gap between online and offline.